Tag Archives: ROI

Knowledge Management – Measuring Return on Investment

A common and recurrent theme that I keep coming across is how to measure the value of knowledge management, e.g. the return on investment (ROI) of implementing a knowledge management strategy. This may cross over into having a social media … Continue reading

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Posted in Knowledge Management | Tagged , , | 3 Comments

Knowledge Management – Return on Investment

A common and recurrent theme that I keep coming across is how to measure the value of knowledge management, e.g. the return on investment (ROI) of implementing a knowledge management strategy. This may cross over into having a social media … Continue reading

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Posted in Knowledge Management, ROI | Tagged , , | 6 Comments

Discovering the value of Social Networks and Communities of Practice

There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice.  However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investment (ROI).  … Continue reading

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Posted in collaboration, Communities of Practice, ROI, Social Computing, Social Network Analysis, social web | Tagged , , | 4 Comments