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Tag: Knowledge Management

Content Curation Needs Humans After All!

Content Curation Needs Humans After All!

As I ponder my forthcoming session on the topic of “Content Curation” at the CILIP Conference in Liverpool this Friday 3rd July, I’m aware that the slides I was asked to prepare and submit to the organisers last month are already out of date. Unsurprising I guess given the rapidly changing business environment that underpins this discipline.  My notes did include mention of the emergent growth of fully automated content curation tools and platforms, and the inherent problems (as I…

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Social Ecology: Evolution or Revolution? Part 2.

Social Ecology: Evolution or Revolution? Part 2.

In this Part 2 piece I wanted to look at some of the social ecology trends, and specifically:

– collaborative platforms (or the technology that underpins social networks),
– email (because it is still the biggest consumer of time)
– personal knowledge management (the human algorithm)
– the growing importance of the community manager and the digital curator

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36 Knowledge Sharing Barriers

36 Knowledge Sharing Barriers

I have developed a number of Knowledge Management (KM) strategies for various clients over the past 11 or so years, and was recently asked to revamp and update the KM strategy for a large public sector organization that had undergone a fairly radical restructure. Previous experience of working with public sector clients told me that no matter how radical the restructure; the basic hierarchical nature of the organization would remain (flattening of structures doesn’t come naturally to public sector organizations)….

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The Seven Principles of Knowledge Management

The Seven Principles of Knowledge Management

What would we do without serendipity? I was looking for something else on the internet just now and (re)stumbled across this from Dave Snowden. It’s from a blog he produced in 2008, but as relevant today as it was then. Worth sharing I thought. Knowledge can only be volunteered it cannot be conscripted. You can’t make someone share their knowledge, because you can never measure if they have. You can measure information transfer or process compliance, but you can’t determine if…

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The 21st Century Knowledge & Information Professional

The 21st Century Knowledge & Information Professional

The volume of information continues to grow at an exponential rate; new tools, products and web services appear almost daily. Despite the recession, nothing seems to stem the tide of innovation. If anything, the economic climate has enabled companies to be even more radical in the way they create and use information. These are challenging times for the knowledge and information professional. We all need to be able to work smarter, acquiring and developing the skills to become more effective…

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The Knowledge Hub and Linked Data in Local Government

The Knowledge Hub and Linked Data in Local Government

This is a presentation I did for the International Society for Knowledge Organization (ISKO-UK) for their conference on 14th September 2010 on the topic “The Future of Knowledge Organization on the Web”. The presentation covers the issues faced by users who need to connect and join-up online conversations and information from multiple networks and websites in order to gain domain specific insight and knowledge. Conversations are becoming increasingly disaggregated; useful data is disconnected and lacks context. The Knowledge Hub connects…

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Knowledge Management – Return on Investment

Knowledge Management – Return on Investment

A common and recurrent theme that I keep coming across is how to measure the value of knowledge management, e.g. the return on investment (ROI) of implementing a knowledge management strategy. This may cross over into having a social media strategy where the goal is to support knowledge sharing, so I’ll use these terms “KM Strategy” and “social media strategy” interchangeably in this particular context. I don’t doubt the importance of being able to measure results and it’s the job…

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The Knowledge Management Culture Shift

The Knowledge Management Culture Shift

Great blog post from Nick Milton , all about the Knowledge Management culture shift. I’d seen this before, but worth repeating since I think it encapsulates the key elements of collaboration in successful communities of practice, a key area of work I’ve been involved in for the past 4 years.  It’s a useful exercise to consider these points as both an individual and as part of a group/community exercise to gain a perspective of where you , your organisation or…

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Definitions for Information Management and Knowledge Management

Definitions for Information Management and Knowledge Management

With a background in both Information Management (IM) and Knowledge Management (KM) disciplines, I’m often asked how they relate to each other, and what we actually mean by “IM” and “KM”. Providing text book definitions does not help, because even these are clouded by jargon and tend to be verbose. I’ve therefore tried to construct a very simple definition for both IM and KM which also infers the relationship between them, as follows: Information Management: The structure, organisation, classification and…

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