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Category: Social Enterprise

Managing Knowledge on Slack 2.0

Managing Knowledge on Slack 2.0

Summary The proliferation of Slack into the work place has been just amazing. While the jury is still out whether Slack can replace emails, however there is no questioning the important place it has come to occupy when it comes to communication and collaboration in several businesses. While Slack has many advantages as compared to previous enterprise messaging and collaboration tools, however managing knowledge on Slack is still a challenge. This article explores the importance of knowledge management on Slack,…

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Organisational Knowledge in a Machine Intelligence era

Organisational Knowledge in a Machine Intelligence era

A preamble to the KIN Winter Workshop 2016, 7th December 2016. According to Narrative Science, 62 per cent of organisations will be using Artificial Intelligence (AI) by 2018. If you asked most people when they last encountered something that used artificial intelligence, they’d probably conjure up a mental image of robots, and might be hard pressed to think of something in everyday use. Machine intelligence and machine learning – the new synonyms for “artificial intelligence” – are on the rise…

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30 ways to fail on Twitter

30 ways to fail on Twitter

Culled and curated from a few of my archived blog posts, a few tips on Twitter protocol that might enhance your social media credibility and encourage real people (not Bots) to follow you. However, to conform with the (slightly misleading) title of this blog post, which you’ve probably guessed was crafted to attract attention, just do the opposite of the items in this list! Don’t auto-reply to follows with a link to your free (but crap) ebook. Don’t provide an…

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Making The Case For Enterprise Social Networks

Making The Case For Enterprise Social Networks

Why is it that so many organisations still struggle to (a) understand what an Enterprise Social Network (ESN) is and (b) how it might benefit their business. Despite the fact that social networking technology has been around for over 10 years, there is still a general lack of social business maturity on the part of many organizations, who appear to lack the culture to be able to understand, appreciate, and leverage ESN’s. Gartner have reported that over 80% of Social…

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Bullish on digital: McKinsey Global Survey results | McKinsey & Company

Bullish on digital: McKinsey Global Survey results | McKinsey & Company

See on Scoop.it – The Social Web CEOs and other senior executives are increasingly engaged as their companies step up efforts to build digital enterprises. A McKinsey & Company article. The latest report from McKinsey on the state of digital enterprise (Social Business) offers some interesting insight on trends, as follows: 56 percent of businesses survey say digital engagement of customers is at least a top-ten company priority, and on the whole respondents report notable progress since 2012 in deploying…

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A Glimpse into the Future of Learning

A Glimpse into the Future of Learning

See on Scoop.it – The Social Web Stephen Dale‘s insight: I thought this was a great illustration of how learning and the application of knowledge is evolving – as it must – to meet the challenges of an increasingly complex and rapidly changing social ecosystem. The key point here is how we must take control of our learning, and the increasing opportunities to do so. Personalisation is fundamental to the future of learning, and learning has to be a life-long…

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Connect with Social Media Influencers

Connect with Social Media Influencers

See on Scoop.it – The Social Web There are ways to slowly break into the world of the experts. Learn how to connect with social media influencers in your industry using G+ Ripples and other social tools and techniques. Stephen Dale‘s insight: I must admit I had forgotten about Google’s Ripples feature until I read this.  Well worth dipping a toe in the water! #google See on www.wordstream.com Feel free to share…

Social Collaboration: it’s the people not the technology, stupid!

Social Collaboration: it’s the people not the technology, stupid!

Regardless of what labels we give to collaboration technology, the one constant feature is the people, i.e. the staff, the workers, the users. The continuing paradox is that, despite all the evidence of poor adoption rates; the accepted wisdom that “build it and they will come” doesn’t really work, and the oft’ repeated mantra that “it’s not the technology, it’s the people that count”, most collaboration strategies are treated as technology projects and not organisational change management projects.

The ART Of Collaboration (Collaborative Behaviours)

The ART Of Collaboration (Collaborative Behaviours)

If people are given the right tools and the right environment, will they spontaneously collaborate and share knowledge? Why do some people find it difficult to share and collaborate? Would incentives and rewards make a difference? This post explores answers to these and other questions about Collaborative Behaviours.

Knowledge Hub: A response.

Knowledge Hub: A response.

The Knowledge Hub community of practice facilities were meant to be a step on the way, and not an end in itself, which is what I think the Knowledge Hub has become. The unfortunate conjunction of original concepts and vastly cut-down capabilities (per the original specification) has resulted in a just-about-adequate user interface (UI), but a fairly hostile user experience (UX).