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Category: Communities of Practice

EDO International Congress 2010

EDO International Congress 2010

I had the privilege if being invited to present at the EDO 2010 International Congress in Barcelona at the Centre for Legal Studies and Specialized Training on 12, 13, 14 May 2010. The conference theme was “New training strategies for oganisations” and I did a session on ‘Cultivating Knowledge Through Communities of Practice”.  The slides I used are available for download from Slideshare and embedded in this post. My sincere thanks to Jesús Martinez Marin and the organiser for the…

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CoP Usability and Sociability Heuristics

CoP Usability and Sociability Heuristics

As some of my regular readers will know, I’m involved in a major new project to deliver the ‘next generation’ community of practice platform for UK local government organisations, see previous blog posts about the ‘Knowledge Hub’. The current platform has been (and continues to be) a huge success, with over 63,000 users and more than 1,300 active CoPs, working towards various outcomes but with a common goal to improve public service. These will eventually be migrated to the new…

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Knowledge Hub (part 2)

Knowledge Hub (part 2)

It’s taken a while for me to get around to posting an update to my “Knowledge Hub Part 1” post, mainly as a result of being fully immersed in the technology procurement process these past several months. This phase is now almost complete and we will shortly be starting on the actual development of the Hub, so now seems to be an opportune moment to remind everyone what this Knowledge Hub thing is, and to give a first airing of…

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Cultivating knowledge through Communities of Practice

Cultivating knowledge through Communities of Practice

The presentation looks at the phenomenon of Communities of Practice and how they can develop into effective knowledge sharing environments. Topics include: What is a ‘Community of Practice’ (CoP)? Moving from conversations to collaboration Community culture and behaviours What makes a successful community? Measuring success and the elusive ROI Lessons learnt from deployment of CoPs in local government. My thanks to Jesus Matinez Marin and the organising committee for inviting me to address the Congreso Internacional EDO 2010 Conference in…

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Hot Seat Session on the Knowledge Hub

Hot Seat Session on the Knowledge Hub

I’ve just completed my first ‘Hot Seat’ session for the IDeA Communities of Practice. My specialist subject “The Knowledge Hub”. I think I managed to answer all of the questions correctly, and was encouraged to see that we had over 470 page views during the 2-hour session. I was encouraged by the interest in this project from such a wide variety of users. Some challenging questions as well – all available at the Facilitation Now! conference 26th Feb. Thanks to…

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Icentivising Community of Practice Contributors

Icentivising Community of Practice Contributors

I think that most community of practice (CoP) facilitators or moderators will recognise the challenge in getting conversations started within the community. The ratio of “lurkers” to “contributors” is one of the standard indicators that should be measured for any CoP in order to gain a better understanding of the dynamics and health of the CoP. It is unreasonable to expect that everyone will be a contributor, and the fact that members don’t contribute doesn’t mean they are not getting…

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Communities of Practice in Local Government

Communities of Practice in Local Government

It’s always pleasing to get some good publicity about how Communities of Practice are reshaping the way that local government works; creating new opportunities for knowledge sharing, collaboration and co-creation. The article in e-government bulletin says it all, and indeed I was one of the panel of three who were invited to judge the entries for the CoP of the Year award mentioned in the article.  A very difficult decision I might add, since all of the entries demonstrated the…

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Discovering the value of Social Networks and Communities of Practice

Discovering the value of Social Networks and Communities of Practice

There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice.  However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investment (ROI).  Clearly this is an important factor, but it’s not the only factor that should be considered. Surprisingly few organisations consider the value that is being created by having better informed and more knowledgeable staff, or the potential value of getting…

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Knowledge Hub Advisory Group

Knowledge Hub Advisory Group

The second meeting of the Knowledge Hub Advisory Group took place yesterday, 7th December. ( For some background to the Knowledge Hub see previous posting). It was regretable that we didn’t get more attendees from local authorities, but those who did manage to attend were involved in some excellent workshop sessions aimed at teasing out their vision for how the Knowledge Hub would deliver efficiency and performance improvements for the local government sector. This was a valuable exercise because we…

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Knowledge Hub – part 1

Knowledge Hub – part 1

This is the first opportunity I’ve had to write anything about the Knowledge Hub (Khub) Advisory Group meeting that took place last week (17th September) in London, though a number of my colleagues have been pretty active in the blogosphere and twitterverse on the topic. In particular I found Ingrid Khoeler’s post pretty much spot on and wondered if indeed if I had anything more to say on the topic. Well, clearly yes, because I’ve started this post! Maybe I…

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