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Category: Central Government

New Gov website fails accessibility standards

New Gov website fails accessibility standards

Just picked up from Public Sector Forums (PSF) – the Cabinet Office have launched a new ‘Customer Service Excellence‘ website, which apparently fails the government’s standards for web accessibility, breaches the guidelines for government websites and contravenes the COI’s ‘Inclusive Websites’ guidance. The website claims to be ‘AA’ compliant, but accessibility expert Dan Champion described the site as “shockingly bad…. a catalogue of serious failings. Every page on this site fails WCAG level A on multiple checkpoints and requires significant…

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Civil Serf Cornered

Civil Serf Cornered

For anyone following the story in the UK press, and the churn in the blogosphere, it would seem the internet blogger who published accounts of life as a civil servant at the heart of the Brown Government has been identified and suspended, as reported in the Daily Mail. Known by the pseudonym Civil Serf, she is a middle manager in the Department for Work and Pensions. All a bit sad really; it was certainly one of the more entertaining blogs…

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International e-Participation Symposium

International e-Participation Symposium

The Empowering Citizens Through Technology and Participation Symposium has posted a couple of webcasts of the two-day event. I was presenting on the first day on the topic of building communities in the local government sector, using metaphors to describe how village communities developed around meeting places such as the village hall in by-gone years, and how communities of practice can flourish once a domain of interest is established (I used the Gosport Allotment Holders association as a contemporary example,…

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International ePaticipation and Local Democracy Symposium

International ePaticipation and Local Democracy Symposium

I will be attending (and presenting) at the International eParticipation and Local Democracy Symposium on 28/29 February. I will be joining Diane Downey (Assistant Corporate Head of ICT – Delivery, Sunderland City Council), Richard Wilson (MD of Involve) and Matt Rhodes (Head of Research, FreshNetworks) in a joint session entitled “Citizen Empowerment: Where do we begin?” Full agenda here Symposium Agenda.  I’m anticipating (nay – hoping) the session will stimulate some discussion on the apparent dichotomy between empowering citizens to…

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